Enter the credit memo or refund information.Go to Customers > Create Credit Memos/Refunds.If you have not created a credit memo, you can follow these steps: Otherwise, refund it back to their credit card. This way, you can apply the amount as payments on their next invoice. You have the option to keep the refund as credit for your client. I appreciate your time getting back here, hechoamano. Visit us here again if you have other questions about processing refunds for your customer.
Let's now link the credit memo to the check to avoid getting open credit memos and unapplied refund checks.
Once completed, you can now write a check with the total amount of the refund. I've got you covered, can definitely guide you in tracking the refund you've given to your customer.
